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Day 1

14 November
Thursday
8:00

Registration


9:00

Opening session

Pierre GIRAULT, France Qualité President (France)

Patrick MONGILLON, EOQ President (France)


Plenary
session 1

World champion, handisport ambassador, elite sportswoman, author

Celine VAN TILLElite sportswoman, author (Switzerland)


Making sense of Purpose, Sustainability, ESG and Governance: An essential shared map for transformative leadership

Dr Victoria HURTH, Independent Pracademic (United Kingdom)


11:00

Coffee Break


Parallel
sessions 1
FASTER

PS1A- TRANSFORMATION

Successful transformation with controlled change, efficient deployment of processes with digital, dashboards for responsiveness, ecological transition, …

Chairwoman: Florence GOURGEON, Thalès

VP Quality and Customer satisfaction (France)

>> Development of efficiency and effectiveness management system on the basis of dual approach

Vadim LAPIDUS, Chairman of the board of directors - LLC “Centr-Prioritet” (Israel)

>> How to foster a Culture of Transformation in your organization ?

Jade PLANTINAssociate Director - AQM Transformation (France)


PS1B1- IMPROVEMENT AND LEAN MANAGEMENT

Integrated improvement approach, lean implementation, management involvement, cycle time reduction, …

Chairman: Mike TURNER, The Chartered Quality Institute

Head of Profession (United Kingdom)

>> The most important questions for Internal Audits

Luc MARIVOET, QHSE Manager - Pauwels Consulting (Belgium)

>> Cultivating Successors in Quality Sector - Exploration and Practice in Quality and Standards Education

Huang LIHUA, Quality and Standards Academy of Shenzhen Technology University (China)


PS1B2- IMPROVEMENT AND LEAN MANAGEMENT

Integrated improvement approach, lean implementation, management involvement, cycle time reduction, …

Chairwoman: Marilena TUDOR, Michelin

Director Guarantee of Promises to Customers (France)

>> Lean applied to the home energy consumption during 2022 energy crisis

Frederik WAECKENS, Managing Partner Belgium & France, Lean Expert & Lean Six Sigma Black Belt, The Lean Six Sigma Company (Belgium)

>> Lean 4.0 - Lean and Digitalization

Balazs NEMETH, Managing Director and Owner - KVALIKON (Hungary)

>> Lean quality improvement drives the Fengyun series meteorological satellite to serve all humanity

Chong XIESatellite ground testing and quality control, Shanghai Institute of Satellite Engineering (China)


PS1C- AGILITY

VUCA and agility, scaled agile framework, customer centricity, cross-functional collaboration, …

>> On the love between Scrum and Lean

David BUDIN, Scrum Master & Lean Six Sigma Black Belt - DT Services and Consulting (Belgium)

>> The quality of support in agile transformations: coach or not coach?

Mallory GOOSSENS, Executive & Organisational Coach, InWise (France)


13:05

Lunch


Parallel
sessions 2
HIGHER 1

PS2A- CORPORATE QUALITY CULTURE

Corporate and quality culture, values, behaviors, beliefs, learning organization, …

>> A reliability management method for the entire life cycle of Nuclear Power Plant equipment from design to operate and maintenance

Liu HAIBIN, Nuclear Energy EPC - Shanghai Nuclear Engineering Research & Design Institute CO.,LTD. (China)

>> From management system to the Shingo Model: Development of a conceptual model

José Carlos SAAssistant Professor, School of engineering (ISEP), Polytechnic Porto (Portugal)


PS2B- CHANGES IN QUALITY FUNCTION

Roles, power and responsibility, tools, key duties, quality and CSR, …

Chairwoman: Valérie WAUTELET, Valesens

Founder and Director (France)

>> Results of the Pyx4 Investigation – Survey 2024

Edouard KODSI, PYX4 President, Consultant / QSE and BPM Expert

Victor MATTEUCCI, Director France and Process Management and Continuous Improvement Consultant (France)

>> The new quality engineer in a changing world

Guy BAR-YOSEF, VP Quality - Rafael Advanced Defense Systems
and Nava KLEIN, Director of quality, Land and Sea business - Rafael Advanced Defense Systems
(Israel)

>> Quality of Society

Juhani ANTTILA, Self-employed, QI (Finland)


PS2C- QUALITY FOR TOMORROW

Hard skills, soft skills, critical thinking, leadership and motivation, references, standards, …

Chairman: Vincent DESMOND, CQI | IRCA

Chief Executive (United Kingdom)

>> Quality manager for the future

Philippe BELOT, Executive Quality Vice President,  Michelin Group (France)

>> Quality around the world: Movements and paradoxes

Stéphanie El HAYEK, Unit Manager Development & Evaluation, AFNOR GROUP (France)

>> Drive into action: Discover the keys to responsible, sustainable transformation!

Manon DUCLOS, Vice-president innovation and marketing, Mouvement québécois de la qualité (Canada)


PS2D- HUMAN TOUCH

Integration of human touch into your business, customer experience, employee engagement, autonomy, impact of human touch on performance, …


15:45

Coffee Break


Parallel
sessions 2
HIGHER 2

PS2E- REGULATION

Burden or benefit, megatrend, key quality standards, impacts of regulation, …

Chairwoman: Céline CAILLER, SOITEC

Corporate Quality Management System (France)

>> Revision of ISO 9001 - Whats next?

Thomas VOTSMEIER, DGQ Director Standardization ( Deutsche Gesellschaft für Qualität) (Germany)

>> Using McKinsey 7S Model and ISO 9001 standard in evaluating the organizational performance of a hospital center

Imane BOUNJERTE, PhD student at the Ben M'Sick Faculty of Sciences (Morocco)


PS2F- ARTIFICIAL INTELLIGENCE

Quality 5.0, digital transformation, social impacts of AI, benefit for companies, …


PS2G1- RISK MANAGEMENT

Synergy, successful approach, durability, sobrietyparadigm change, …

Chairman: Frederik WAECHENS, The Lean Six Sigma Company

Managing Partner Belgium/France (Belgium)

>> Risk managers in the new era - Results of the FERMA International Risk Manager survey 2024

Typhaine BEAUPÉRIN, CEO FERMA

Charlotte HEDEMARK HANCKE, Risk Management Expert, Customer Success Risk Assurance Services, SAP / President FERMA
(France)

>> Unloking effective risk management in higher education

Silvia COSTA-LOPES, Quality Manager - Faculty of Pharmacy, University of Lisbon (Portugal)


PS2G2- RISK MANAGEMENT

Strategic overview, cybersecurity, quality and risk management, …

Chairman: AFNOR

Chairman: AFNOR

>> Quality Management of operation process in healthcare based on ITC platform - case of clinical test

Ryoko SHIMONO, Department of Business Design and Management, Graduate School of Creative Science and Engineering, Waseda University (Japan)

>> Risk Transmission mechanism of industry chain under a multi parameter grey-GERT network

Lan XU, Director of Industrial Engineering Department, Jiangsu University of Science and Technology (China)


17:45

Key messages of the day


18:00

End of he Day 1 (free time)

19:00

Departure for Gala Dinner

Gala dinner

Domaine Pommery, from 8 pm to 11 pm


Day 2

15 November
Friday
9:00
Plenary
session 2
Opening Session Day 2: Quality and Competitiveness in the industrial sector

Guy MAUGIS, Afnor Group President


Quality Intelligence: How AI drives Quality and Business Performance

Prof. Robert SCHMITT, DGQ President (Deutsche Gesellschaft für Qualität)

Norbert GORNY PhD, Chief Scientific Officer at  EssilorLuxottica, DGQ Vice-President


Parallel
sessions 3
STRONGER 1

PS3A1- PERFORMANCE

Exceptional results, differentiation through quality, Balanced Scorecard, performance, and quality frameworks, …


PS3A2- PERFORMANCE

Exceptional results, differentiation through quality, Balanced Scorecard, performance, and quality frameworks, …

Chairwoman: Hélène SCHMIDT, Capgemini Engineering

Senior Consultant Quality Compliance and Regulatory Affairs (France)

>> Organization’s performance and QMS maturity

Thierry COUTAND, Quality Management Consultant and European Manager, International Aerospace Quality Group (France)


PS3B- INNOVATION

Innovative teaching program, creativity tools, links between quality and innovation, innovation scoreboard, …

Chairman: Jérôme LOPEZ, CFM

Director (France)

>> Learning from failures for building robust innovation culture in the scope of ISO 56000

Ömer ÖZKAN, Quality Management Systems Group Manager - SOCAR Turkey (Turkey)

and

Rovshan GURBANOV, Corporate Services Group Director - SOCAR Turkey (Turkey)


PS3C- PEOPLE ENGAGEMENT

Motivation and quality, impact of engagement on performance, measurement, improvement of people engagement, …

Chairwoman: Manon DUCLOS, MQQ

Vice-president innovation and marketing (Canada) 

>> Quality management in a responsible company

Axelle MILET, Quality Manager, Nicomatic (France)

>> The Black Belts are fantastic

Martine LACAILLE, PhD student - Paris-Cité University (France)


PS3D- LEADERSHIP

Quality and commitment of managers, leadership and performance, improving leadership, …

Chairman: Guy MARTEL, MQQ

 President (Canada)

>> Portrait of a Leader as an impressionist picture

Jade PLANTIN, AQM Transformation Associate Director (France)

>> SINTEF CEO (Title to be confirmed)

Alexandra BECH GJORV, CEO, Sintef (Norway)


11:15

Coffee Break


11:45
Parallel
sessions 3
STRONGER 2

PS3E- QUALITY CULTURE IN FRENCH COMPANIES

Round Table : Feedback on understanding, assessment, and improving

Speakers:

MICHELIN: Philippe BELOT

Responsible for the Digital transformation of Industrial Quality

LABORATOIRES PIERRE FABRE: Nora BONNOT

Customer Satisfaction Representative / Operations Quality Departement

SOITEC: Céline CAILLER

Corporate QMS Manager

NIGAY: Henri NIGAY

President

NAVAL GROUP: Christophe PERRIN

Quality Director, Propulsion Equipment Systems at Naval Group

VALESENS: Valérie WAUTELET

Founder and director


PS3F1- SINO EURO FORUM 1

Chairman: Mathieu GENDAJ, Lean Six Sigma Company

Managing Partner France, Belgium and Poland, Lean Expert & Lean Six Sigma Black Belt (Belgium)

>> Building the pillar of the country and creating the card of the national state

Lyu ZHIFENG China Nuclear Power Engineer Co. Ltd CNPE (China)

>> In Search of Excellence, the Past, the Present and the Future

Euclides A. COIMBRA, Managing PartnerKaizen Insitute Europe (Portugal)


PS3F2- SINO EURO FORUM 2


13:00

Lunch & networking


14:00
Plenary
session 3
TOGETHER

Sharing between with EOQ, CAQ, ASQ, IAQ, MQQ representatives

  • What is your vision of the Quality Manager of the future (Roles, Responsibilities, Skills, Organizational Impact, …)?

  • What is your interaction with your stakeholders and government authorities (Maturity, Consultation, Communication, Synergy, Sponsorship, ...)?

Chairman: Mark ANTOINE (USA)

EOQ : Ulf GUSTAVSSON, General Secretary (Sweden)

CAQ : Wang LIN, Vice-President (China)

ASQ : Sid BHATNAGAR, CEO (USA)

IAQ : Lars SORQVIST, President (Sweden)

MQQ : Guy MARTEL, President (Canada)


15:15

Coffee Break


15:45

European Quality Leader Awards 2024's intervention

Alexandra BECH GJØRVCEO of SINTEF


16:15
Plenary 
session 4

VIP Conference : International relations and the importance of open dialogue and a sense of method.

Ulysse GOSSET, foreign affairs columnist for BFMTV - number one French television news channel - is a professional journalist with extensive experience covering world affairs. He is also an interviewer for international politics.


16:45

Conclusions and promotion of 2025 EOQ Congress


17:15

End of Congress

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