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Risk Management Expert, Customer Success Risk Assurance Services, SAP / President, FERMA, Belgium

Charlotte HEDEMARK HANCKE

Ms. Hedemark is a highly accomplished and respected risk professional and has been a central figure in the ongoing development of FERMA in recent years. She has worked in Global Risk & Assurance Services (GR&AS) at SAP for more than 15 years and is presently a Risk Management Expert in Customer Success Risk Assurance Services. The Risk Assurance (CSRA) team systematically manages and monitors risks in the context of sales and services activities that may impact the successful execution of SAP’s strategy.

Ms. Hedemark has a MSc in Business Administration and started her career in Brussels working for European industry associations for 12 years. She has been a Board Member of DARIM since 2015. She is also RIMAP®, PMI-RMP® & RIMS-CRMP® certified.

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