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Day 1

14 November
Thursday
8:00

Registration


9:00

Opening session

Pierre GIRAULT, France Qualité President

Patrick MONGILLON, EOQ President


Plenary
session 1

World champion, handisport ambassador, elite sportswoman, author

Celine VAN TILLElite sportswoman, author


Making sense of Purpose, Sustainability, ESG and Governance: An essential shared map for transformative leadership

Victoria HURTH, Independent Pracademic


11:00

Coffee Break


Parallel
sessions 1
FASTER

PS1A- TRANSFORMATION

Successful transformation with controlled change, efficient deployment of processes with digital, dashboards for responsiveness, ecological transition, …


PS1B1- IMPROVEMENT AND LEAN MANAGEMENT

Integrated improvement approach, lean implementation, management involvement, cycle time reduction, …


PS1B2- IMPROVEMENT AND LEAN MANAGEMENT

Integrated improvement approach, lean implementation, management involvement, cycle time reduction, …

>> Lean applied to the home energy consumption during 2022 energy crisis

Frederik WAECKENS, Managing Partner Belgium & France, Lean Expert & Lean Six Sigma Black Belt, The Lean Six Sigma Company

>> Lean 4.0 - Lean and Digitalization

Balazs NEMETH, Managing Director and Owner - KVALIKON

>> Lean quality improvement drives the Fengyun series meteorological satellite to serve all humanity

Chong XIESatellite ground testing and quality control, Shanghai Institute of Satellite Engineering


PS1C- AGILITY

VUCA and agility, scaled agile framework, customer centricity, cross-functional collaboration, …


13:05

Lunch


Parallel
sessions 2
HIGHER 1

PS2A- CORPORATE QUALITY CULTURE

Corporate and quality culture, values, behaviors, beliefs, learning organization, …

>> From management system to the Shingo Model: Development of a conceptual model

José Carlos SAAssistant Professor, School of engineering (ISEP), Polytechnic Porto

>> "One stop" service for Quality infrastructure

Guofen CHEN, Academy -Enterprise Cooperation, Quality and Standards Academy of Shenzhen Technology University


PS2B- CHANGES IN QUALITY FUNCTION

Roles, power and responsibility, tools, key duties, quality and CSR, …

>> Results of the Pxy4 Investigation – Survey 2024

Jean-Charles MALLET, Pyx4 Executive Vice-President

>> The new quality engineer in a changing world

Guy BAR-YOSEF, VP Quality - Rafael Advanced Defense Systems
and Nava KLEIN, Director of quality, Land and Sea business - Rafael Advanced Defense Systems


PS2C- QUALITY FOR TOMORROW

Hard skills, soft skills, critical thinking, leadership and motivation, references, standards, …

>> Quality manager for the future

Philippe BELOT, Executive Quality Vice President,  Michelin Group


PS2D- HUMAN TOUCH

Integration of human touch into your business, customer experience, employee engagement, autonomy, impact of human touch on performance, …


15:45

Coffee Break


Parallel
sessions 2
HIGHER 2

PS2E- REGULATION

Burden or benefit, megatrend, key quality standards, impacts of regulation, …

>> Revision of ISO 9001 - Whats next?

Thomas VOTSMEIER, DGQ Director Standardization ( Deutsche Gesellschaft für Qualität)


PS2F- ARTIFICIAL INTELLIGENCE

Quality 5.0, digital transformation, social impacts of AI, benefit for companies, …


PS2G1- RISK MANAGEMENT

Synergy, successful approach, durability, sobrietyparadigm change, …

>> Risk managers in the new era - Results of the FERMA International Risk Manager survey 2024

Typhaine BEAUPÉRIN, CEO FERMA

Charlotte HEDEMARK HANCKE, Risk Management Expert, Customer Success Risk Assurance Services, SAP / President FERMA

>> Unloking effective risk management in higher education

Silvia COSTA-LOPES, Quality Manager - Faculty of Pharmacy, University of Lisbon


PS2G2- RISK MANAGEMENT

Strategic overview, cybersecurity, quality and risk management, …

>> Quality Management of operation process in healthcare based on ITC platform - case of clinical test

Ryoko SHIMONO, Department of Business Design and Management, Graduate School of Creative Science and Engineering, Waseda University

>> Risk Transmission mechanism of industry chain under a multi parameter grey-GERT network

Lan XU, Director of Industrial Engineering Department, Jiangsu University of Science and Technology


17:45

Key messages of the day


18:00

End of he Day 1 and departure for Gala Dinner

Gala dinner

Domaine Pommery, from 8 p.m.


Day 2

15 November
Friday
9:00
Plenary
session 2
Opening Session Day 2

Olivier PEYRAT, CEO Afnor Group / VP European Committee of Standardization 


Quality Intelligence : How AI drives Quality and Business Performance

Prof. Robert SCHMITT, DGQ President (Deutsche Gesellschaft für Qualität)

Dr Norbert GORNYEssilor Luxottica CEO


Parallel
sessions 3
STRONGER 1

PS3A1- PERFORMANCE

Exceptional results, differentiation through quality, Balanced Scorecard, performance, and quality frameworks, …


PS3A2- PERFORMANCE

Exceptional results, differentiation through quality, Balanced Scorecard, performance, and quality frameworks, …


PS3B- INNOVATION

Innovative teaching program, creativity tools, links between quality and innovation, innovation scoreboard, …

>> Quality revolution creates better life

Ji DENG, International Academy for Quality (IAQ)

and

Xiuhui Zhou, GM - TUV Saarland TEC Management (Shanghai) Co.,Ltd


PS3C- PEOPLE ENGAGEMENT

Motivation and quality, impact of engagement on performance, measurement, improvement of people engagement, …


PS3D- LEADERSHIP

Quality and commitment of managers, leadership and performance, improving leadership, …


11:15

Coffee Break


11:30
Parallel
sessions 4
STRONGER 2

PS4A- QUALITY CULTURE IN FRENCH COMPANIES

Round Table : Feedback on understanding, assessment, and improving

PS4B1- SINO EURO FORUM 1


PS4B2- SINO EURO FORUM 2


13:00

Lunch & networking


14:00
Plenary
session 3
TOGETHER

Sharing between with EOQ, CAQ, ASQ, IAQ representatives

  • What is your vision of the Quality Manager of the future (Roles, Responsibilities, Skills, Organizational Impact, …)?

  • What is your interaction with your stakeholders and government authorities (Maturity, Consultation, Communication, Synergy, Sponsorship, ...)?

Chairman: Mark ANTOINE

EOQ : Ulf GUSTAVSSON, Secretary General (Sweden)

CAQ : Lin WANG, Vice-President (China)

ASQ : Sid BHATNAGAR, CEO (USA)

IAQ : Lars SORQVIST, President (Sweden)


15:30

Coffee Break


15:45

European Quality Leader Awards 2024


16:15
Plennary 
session 4

VIP Conference


16:45

Conclusions and promotion of 2025 EOQ Congress


17:15

End of Congress

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